Delete my data

You’re in control of your data. Most of it lives on your own device and in your own Google Drive — which you can delete yourself, any time. For the little we hold in our backend, you can request full deletion below.

Delete it yourself (instant)

Because Loktra is privacy-first, almost everything is already under your control:

  1. Delete evidence in the app. Open Loktra → Evidence → tap any item → delete. Or lower your storage limit to auto-recycle.
  2. Delete evidence from Drive. Open Google Drive → the “Loktra” folder → delete the files. This removes the actual media permanently.
  3. Sign out. Loktra → Settings → Delivery → Sign out. This stops delivery and unlinks your device.
  4. Uninstall Loktra. Remove Loktra’s Device Admin first (Settings → Security), then uninstall. This clears all on-device data.

What our backend holds — and what gets deleted

We store only account and device metadata in your own Firebase project space. Your photos, video and audio are never on our servers — they go only to your own Google Drive. The one exception for location: when you run a remote “locate” from your own portal, that device’s last coordinates are written to your own private cloud record so your portal can show them on a map. It is your data, in your account, and is removed when you delete your account data.

DataWhereDeleted on request
Account identity (your Google user ID)Firebase AuthenticationYes
Device list (model, push token, last-seen)Google’s secure cloudYes
Last remote-locate coordinates (your own locate requests)Google’s secure cloud (your account only)Yes
Remote command / email-link recordsGoogle’s secure cloud — command records (each phone's event log) are kept up to 90 days, oldest deleted first, and survive a sign-out or an app reinstall; all are removed immediately when you delete your accountYes
Welcome Package record (a keyed one-way hash of your Google account ID, and the dates of your free days)Google’s secure cloudNo — kept so the free days are given only once per Google account. It cannot be turned back into your account or email.
Your intruder mediaYour device & your Google DriveNot held by us — delete via the steps above

Request full account-data deletion

To have us delete the account and device data associated with your Google account, submit the form below. It is delivered to us through Web3Forms (a form-to-email relay); only the email and details you type are processed, solely to action your request. We’ll process it within 30 days and confirm by email. Prefer email? Write to densmac06@gmail.com.

We use the email you enter to verify and locate your data. Please submit from the same Google account you use with Loktra.

See also our Privacy Policy.